Return & Refund Policy

Last updated: August 14, 2026

At Droptap, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us so we can help resolve the issue.

1. Returns

We accept eligible return requests within 7 days of delivery.

To be eligible for a return:

• The product must be unused and in its original condition.
• The product should be returned with its original packaging, tags, and accessories, where applicable.
• You must provide your order number and details of the reason for the return.
• Certain products may not be eligible for return due to their nature or hygiene requirements.

2. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photographs or videos showing the product and packaging

After reviewing the request, we may offer a replacement, refund, or another appropriate resolution.

3. Non-Returnable Items

The following items may not be eligible for return:

• Products that have been used, damaged, altered, or washed after delivery
• Products without their original packaging or accessories
• Products returned after the applicable return period
• Items specifically identified as non-returnable on the product page

4. Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to the original payment method, where applicable. The time taken for the refund to appear in your account may depend on your bank or payment provider.

5. Return Shipping

If the return is due to a damaged, defective, or incorrect product, Droptap may provide an appropriate return solution.

For returns due to a change of mind or other reasons not caused by Droptap, return shipping charges may apply.

6. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order. Once an order has been shipped or fulfilled, cancellation may no longer be possible.

7. How to Request a Return or Refund

To request a return or refund, contact us with your order details:

Store: Droptap
Phone: 9605702136

Please include your order number, name, and a brief description of the issue.

We will review your request and provide further instructions.

8. Policy Changes

Droptap reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective